The
Perspectives terms & conditions
General
1. Orders are subject to our terms and conditions.
2.
All orders shall be in writing on the Client's official order form or letterhead,
or order form supplied by Perspectives, and signed by the Client, or the Client's
authorized representative. Any amendments to orders shall be in writing.
3.
At its own discretion, Perspectives may accept an order, or amendment to an order,
given orally but such an order is accepted at the Client's risk. These terms and
conditions shall apply equally to an order, or amendment to an order, given and
accepted orally. In such a case, the Client shall confirm such an order or amendment
to an order in writing as soon as practicable and, in the absence of written confirmation,
Perspectives shall accept no liability for any error in executing the order or
amendment to order.
4. Perspectives reserves the right to refuse to accept any order whatsoever, and
for whatever reason, and without explanation, and without prejudice to the foregoing
generality, particularly in cases where Perspectives has reason to believe that
acceptance and execution of the order will lead to a breach by Perspectives of
the laws of obscenity, libel or copyright, or to the aiding, abetting, or condoning
of such a breach by any other party.
5. The client must notify Perspectives in writing within 5 days of delivery of
any dissatisfaction with the order. Any work rejected by the client shall remain
the property of Perspectives who reserve the right to charge the client for any
rejected work not returned.
6. Standard delivery is by Royal Mail Special Delivery. Special delivery arrangements
can be made, and charges will be passed on to the Client.
Cancellation
7. In the event of the Client cancelling an order, Perspectives reserves the right
to charge a cancellation fee of a minimum of 50% to cover any outlays incurred.
Price, Payments & Accounts
8.
The price payable by the Client for the execution of any order shall be in accordance
with Perspectives' prices at the time of acceptance of the order. Perspectives
reserves the right to alter its prices at any time and without notice. Additional
costs resulting from amendment of an order by the Client will be charged accordingly.
9. Orders are on a payment with order or payment on delivery basis, unless a credit
facility is agreed. Perspectives reserves the right to refuse or to withdraw credit
facilities at any time. Where credit facilities are agreed, the Client shall settle
all accounts in full within the period stated on the invoice. The client must
notify Perspectives in writing of any query relating to the invoice within 7 days
of the date of invoice.
10.
Overdue accounts will be liable to a surcharge of 3% per month at the discretion
of Perspectives. In the event of Perspectives employing debt collection services,
the cost of these services will be passed to the Client.
Liability
11. Perspectives will take all reasonable care in the execution of the order.
In the event of fault or failure the liability of Perspectives shall be limited
to a full refund of all money paid in respect of that order. Perspectives will
not be liable for any consequential losses incurred or claimed to be incurred
by the Client.
12.
Perspectives shall take all reasonable care in the handling of all property belonging
to, or lawfully in the possession of, the Client. The liability for loss or damage
to such property, however caused, shall be limited to a maximum of £50 per order
or the amount of any uninsured losses whichever is less. Perspectives shall not
be liable for any consequential losses, special damages or other indirect losses,
however arising.
13. It shall be the responsibility of the Client to ensure adequate and appropriate
all-risks insurance cover for any property deposited with Perspectives for the
purposes of the order or in transit to or from Perspectives.
14. Any date or time specified for the completion of an order whether by the Client
or by Perspectives, shall be an estimate only, and Perspectives shall not be liable
for any loss to the Client or to any third party resulting from any delay in completing
the order.
15. The Client shall indemnify Perspectives against all third party actions, costs,
damages and other claims of whatever nature arising out of the execution of the
order in accordance with the Client's instructions.
16. All sizes quoted are nominal and may be subject to a margin of error. Perspectives
shall accept no liability for such minor variations in size.
17. The Client accepts that fine colour matching is subjective, and that totally
accurate colour matching to 100% fidelity is rarely possible. However, Perspectives
will endeavour to achieve the closest possible colour match within the limitations
of materials and processes used. In the absence of specific instructions colour
balance will be at the discretion of Perspectives.
18. It shall be the responsibility of the Client to ensure they have adequate
back-up copies of all digital files.
